The Lumina Sales blog
Updates, ideas, and practical notes from Lumina Sales on building and selling AI software.
Follow via RSSOne hundred live voice minutes is about forty demo conversations, or twenty if every call runs the full five minutes. Here is how the meter works, how to plan a month of demos against it, and why the single published demo limit matters more than the minutes.
Personal injury firms buy AI intake faster than most trades, because one missed call is a lost case. But a phone agent at a law firm is not a receptionist. Here are the intake rules, the bar rules, the pricing, and the builds you should refuse.
Pest control is recurring by design, seasonal in bursts, and staffed by technicians who cannot answer the phone from a crawlspace. Here is the pitch that works, the federal and state lines an agent must not cross, and the pricing that clears.
Google started testing Gemini calls to businesses on September 24, and Meta expanded outbound Muse calls a week earlier. A share of the calls hitting your clients' front desks are now placed by software. Here is what that changes in the systems you sell, and where the trend is smaller than it sounds.
Med spas lose a consultation every time the phone rings out, and the caller is already dialing the clinic two miles away. Here is how to sell an AI receptionist into aesthetics: who to pitch, what the demo has to prove, the four objections, and the HIPAA answer you should not wing.
Every Lumina Sales demo runs on a vertical pack: the services, price bands, objections and booking language of one trade. Here is what a pack contains, how it changes a demo, and what it does not do for you.
A voice AI agent costs roughly $0.08 to $0.18 a minute in raw usage on the major platforms, and speech-to-speech models cost several times more. We did the math for a typical local service client and found the minutes are the cheap part.
On voice quality alone, most callers can no longer tell an AI receptionist from a person. What gives it away on a live call is timing, interruptions, and questions it was never set up to answer. Here is what the research says and how to handle the objection honestly.
Plumbing owners already know they are losing jobs on the phone, and they already know they cannot hire their way out of it. Here is the full playbook: who to target, how to open the call, what your demo has to survive, what to charge, and the four kinds of plumbing shop you should walk away from.
No US federal rule makes a business announce that its inbound phone agent is an AI. But three other regimes reach your clients, one started applying on August 2, and the state rule most likely to bite rewards disclosing anyway. What an AI agency actually needs to know.
Nobody hands an AI buildout off and walks away. Here is the honest split between you, your client and us after launch: who fixes stale hours, why every model your agent runs on has a published retirement date, and what we do not promise.
One-third of dentists say they are not busy enough, and only about one in ten uses AI at the front desk. That gap is the deal. Here is the dental pitch that works, what to put in the demo, the HIPAA paperwork you cannot skip, and where to walk away.
